15 DAY RETURN POLICY (Satisfaction Guarantee)
If during the first 15 days you received the goods from Fanco and choose to return merchandise for a replacement/exchange or refund, please review the terms and conditions below.
Return Terms and Conditions
15 Day return policy don't apply to the gears. The gears don't accept return once ship out.
At the discretion of Fanco, a restocking fee of 30% will be deducted from refunds for items returned in their original condition within 15 days of purchase including but not limited to unauthorized returns.
Customer is responsible for returning merchandise at their own expense.
Merchandise must be received in 100% new, re-sellable condition. Merchandise is not eligible for refund if it has been ridden, worn, used, abused or damaged in any way. Merchandise must arrive complete (including warranty cards, manuals, accessories, promotional items, etc.) and in the original packaging.
Customer must initiate return shipment of the merchandise within 15 days of the purchase date.
Preparing your product for Authorized R.M.A. return shipment:
Freight collect and COD packages will not be accepted.
*Customer is responsible for returning merchandise at their own expense and need pay the freight to you the first time also, and import TAX ( if have )
Once merchandise has been received and processed, credit will be applied to the account through which payment was originally made; which means we will refund your dealer or the store you purchased from and your dealer / store will have to refund you.
If any questions, please contact: firstname.lastname@example.org (Aftersale)